New Product Development
What Drives Social Contagion in New Product Adoption?Nov 08, 2013
Christophe Van den Bulte, Wharton colleague Raghuram Iyengar, and Jeonghye Choi of Yonsei School of Business develop a framework for understanding social influence in a network.
Don’t Overlook Your Revenue Leaders’ Social ValueOct 16, 2013
Researchers Michael Haenlein and Barak Libai find that the social value of high-revenue-generating customers is particularly valuable.
Why Firms Give Customers More Than They NeedSep 27, 2013
With budgets tight, firms cannot afford to waste resources by adding more features to products than would be valued by customers.
Beyond the Product: Designing Customer ExperiencesIñigo Gallo and Jolie Matthews, 2013, 13-301
Summarizes the proceedings of MSI's conference, "Beyond the Product: Designing Customer Experiences," held at Stanford University on February 19-20, 2013.
The Short and Long-term Impacts of Fashion Knockoffs on Original ItemsMay 1, 2013 Gil Appel, Barak Libai, and Eitan Muller, 2013, 13-108
Using data on 15 fashion products, examines the potential financial consequences of a knockoff on the original item; focuses on three main effects: acceleration, substitution, and uniqueness.
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